case study #3

NATIONAL CASUAL DINING BRAND

The Situation.

  • Restaurant chain had declining beverage sales despite growth in their overall business.

  • Overwhelming drink menu that suffered from an Overtilt of too much innovation and lacked a balanced approach for guests.

  • Lacked a cohesive beverage marketing plan that drives trial and incidence.

  • Breadth of current innovation impairing the bartenders ability to focus on speed of service and creating a bar vibe.

 

 

Objectives.

  • Provide a roadmap to success to drive LBW sales.

  • Reinvigorate the bar and beverage program with purposeful product innovation across liquor, beer and wine.

  • Develop an integrated operational rollout plan that enables platform to resonate with team members and consumers.

  • Effective marketing and merchandising plan that drives trial, incidence leading to incremental sales.

 

 

Plan Components.

  • Overall LBW business assessment to include sales + margin, PMIX, Daypart and week part.

  • Operational interviews with key stakeholders.

  • Marketing research review of current marketing plans.

  • Comprehensive bar and beverage research to drive purposeful innovation.

  • Develop new bar and beverage manuals to drive consistent and maniacal ops execution of the right bar vibe.

 

 

The Results.

  • Program components In progress.

  • To date received senior leadership support and approval of research and assessment completed thus far.